Business Administration Tools
3 min
at autoscriber, we use a limited number of third party tools to support our internal business operations, such as project management, customer support, billing, and communications these tools are not part of the autoscriber application itself and do not process patient audio, transcripts, or medical content generated by our platform where these tools may process limited personal data (such as employee details or customer contact information), autoscriber ensures that appropriate contractual, technical, and organisational safeguards are in place, in line with gdpr, iso 27001, and nen 7510 requirements how these tools are used they are used internally by autoscriber staff only they do not have access to live production data from the autoscriber application and therefore, do not process sensitive patient health data they are subject to access controls, least privilege principles, and security monitoring data shared with these tools is limited to what is strictly necessary for the relevant business function overview of business administration tools purpose type of data processed asana internal project management and task tracking employee names, internal task descriptions slack internal team communication employee identifiers and internal messages help scout customer support communications customer contact details and support correspondence hubspot sales and customer relationship management (crm) business contact details and communication history chargebee subscription management and invoicing billing details and business contact information stripe payment processing payment and billing information datadog system monitoring and observability technical metadata and system logs brevo email communications and newsletters email addresses and communication preferences make (make com) workflow automation limited metadata required for internal workflows moneybird financial administration, invoicing and bookkeeping company contact details, invoice data, payment status, and transaction references data protection and compliance autoscriber applies the same high standard of security governance to these tools as required under iso 27001 nen 7510 gdpr this includes data processing agreements where applicable regular access reviews incident and change management controls a full and up to date list of application subprocessors (i e parties involved in delivering the autoscriber service itself) is maintained separately in our docid\ kccvpfgtywwqgpxjfezkd
