Tips, tricks & FAQs

Autoscriber is primarily designed to summarise a dialogue between healthcare provider and patient. In some cases, there may also be a family member or caregiver present during the consultation. Because our application is not specifically equipped for this, the quality of summaries in such consultations can vary. If you still wish to use Autoscriber for such conversations, we recommend keeping the following points in mind.

We advise against using Autoscriber in a consultation with four or more speakers, as the quality of the generated summary will often be insufficient.



Autoscriber is developed to summarise conversations where there is little to no use of dialect. The heavier the use of dialect, the more it affects the quality of the summary. If you notice a strong dialect but still want to use Autoscriber, we recommend repeating important remarks from the patient in the spoken language.

It is possible to use Autoscriber during a video consultation. We advise running both the video consultation and Autoscriber on the same device.

Note: it is important that you have two different microphones: preferably an external and an internal microphone. Using only one microphone will result in no summary being generated by Autoscriber.

We recommend following the setup below as closely as possible;

Autoscriber is developed to summarise both check-up and intake conversations. There are minimum and maximum durations for Autoscriber to summarise a consultation.

Check-up conversations - minimum conversation length

Please note that for monitoring conversations, a minimum of 2 minutes of spoken dialogue is required to achieve an accurate summary. If the conversation is shorter than two minutes or if there is little to no dialogue during these 2 minutes (for example, if reading is taking place), inaccuracies may arise in the summary.

Intake conversations - Minimum conversation length

If a conversation takes longer than 75 minutes, the chance increases that Autoscriber will not be able to summarise the conversation correctly, as the amount of data to summarize is simply too large. In some cases, the regenerate action can be attempted again to generate a summary. If the conversation is much longer than 75 minutes, the likelihood of a successful regeneration will decrease.

The proficiency in the English language can vary from patient to patient.

In most cases, however, this has no impact on the quality of the summary generated by Autoscriber. The reason for this is that Autoscriber does not make a literal summary based on the transcript taken from the conversation.

The transcript will often reflect the linguistic errors/shortcomings of a patient, but because the summary is an interpretation of this transcript, the summary will be composed in complete and correct English.

Note: when the patient uses important words incorrectly (for example, saying 'fallen' instead of 'bumped'), we recommend that the healthcare provider repeats the correct word for the situation aloud. Incorrect words can indeed appear in the transcript and thus influence the resulting summary.

It is possible to use Autoscriber to translate the consultation into a note in another language.

For example, when a consultation takes place in Dutch, but you would like to leave an English note.

Note: Autoscriber currently supports only a few languages. For the translation function, both the spoken language and the language in which the consultation needs to be summarized must be available within Autoscriber.

To generate a summary in a different language than the spoken consultation, proceed as follows;



Autoscriber is fully compatible with mobile devices. To utilize Autoscriber on your Android or Apple device, there is no need to download an application. Simply open your preferred browser (we recommend Chrome) and navigate to: https://app.autoscriber.com. After logging in, we advise you to conduct a microphone test. If the test is successful, you are ready to begin recording conversations.

We recommend following the setup below as much as possible;

Tip: by connecting your phone to a (bluetooth) speaker, the sound quality can be improved, which can lead to an even better result in the summary via Autoscriber.

Important: prevent the phone call and Autoscriber from being active on the same device; as both applications give different commands to the same device, in many cases a summary cannot be generated.





After the recording is complete, you can retroactively generate the transcript using a different note template. This can be done immediately after the recording, or you can select previous recordings and generate a new note based on them. Previously generated templates will not be lost. The new note will be added to the recording as an additional tab.

All Autoscriber accounts come with two-factor authentication (2FA) as an added layer of security for your account. A 2FA code will be sent as a text message to your mobile phone or by using an authenticator app.

If the microphone is visible in the PC settings and works, but is not visible/usable in the browser (on the Autoscriber app URL):



Always test the connected microphone before any recording (to rule out automatically connecting mics, like the Jabra 510) and close the door for pricacy and not connecting to another consultation room.